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Website Hosting Reviews
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Host Rocket
HostRocket provides affordable web hosting services for individuals and companies alike. Along with that a lucrative affiliate program can help put extra money in your pocket.
The company's website has a very professional look and feel and the well structured navigation allows visitors to find information quickly and easily.
Hosting Plans
HostRocket provides various pricing options depending on the term of your contract. The monthly plan costs $9.99 along with a setup fee of $29.99, while a 24 month contract reduces the price to $5.99 per month and does not have any setup fee. Customers are able to sign up for the hosting through the website and can also buy a new domain name or transfer one that they might already have.
The features of the hosting plan include:
99.5% uptime guarantee
Money back guarantee
cPanel and WHM
1,000+ GB of storage space, a counter on the homepage continuously shows the increase in storage
Unlimited data transfer and databases
Multiple domains and sub domains on a single plan
HostRocket.com also provides support for a number of programming languages such as PHP 5 and Perl 5. Customers also get support for streaming audio and video and server side includes.
Unlimited email accounts which are accessed through a web-based interface are also included in the hosting plan. If required a dedicated IP address is available for an additional charge of $2 per month. Customers who would like to register a domain will have to pay an additional $20 per year.
Customers can also choose to sign up as a Reseller and can use their storage to host their own customers. Resellers have the freedom of setting up their own packages and prices. Resellers are also able to make a complete cPanel for each of their customers.
If you would like more security and peace of mind that your website is running smoothly, HostRocket also provides dedicated servers for you. Various server configurations from a AMD 3.0Ghz Athlon X2 64bit to a Intel 2.2Ghz Celeron are available. Prices range from $239.99 per month for the AMD to $69.99 per month for the Intel servers.
All Servers run on CentOS have 24x7x365 support and come with $25 worth of Yahoo search credit. The server hardware has a 1 hour replacement SLA while the uptime has an SLA of 99.5%. If you wish to have cPanel access to your servers it is an additional cost of $29.95 per month.
All servers are located in HostRocket's own data center, which features redundant cooling and electrical supply, additional expansion space and secured networks.
Customer Service and Reviews
HostRocket provides a number of support options. They have a toll free number for 24x7 support along with an online ticket system and email support. They also feature an online chat option. A FAQ section and user forums also provides a wealth of resources for customers. The website also features a number of customer testimonials which paint HostRocket in a favorable light. However reviews of external websites seem to show a growing dissatisfaction with HostRocket's customer service in the past few years.
Site Design Services
Customers who are not sure of what their web presence should look like can use HostRocket's web and logo design services. Customers can choose to pick a design based on a template which costs $350 or can get a custom design starting at $999. Additional charges apply if a customer wants to include features such as shopping carts, blogs or forums. A free quote can be requested through HostRocket's website.
Affiliate Program
HostRocket features a very lucrative affiliate program which can allow customers to earn up to $150 per referral. Payouts are based on volume which means the more people you refer the higher earnings per referral. Customers are also paid 10% of all commission paid to any other affiliate they referred. Checks are mailed out automatically on the 15th of every month provided the balance is greater than $150 or affiliates can have the money transferred to a Paypal account.
Company Information
HostRocket was founded in 1999 and is located in Clifton Park, New York. The company prides itself of the fact that they have not had any outside investment and are completely debt free. They claim that this allows them to focus on their customers instead of profit for their investors. However the company does not boast any recent accolades to confirm their focus.
Before any decision can be made, it is very important for each individual to personally evaluate the company and its offerings. All decisions should be based on personal satisfaction with the company.
Attractive pricing and features along with a high quality data center makes HostRocket a company to evaluate. However the lack of awards in recent years does call into question their quality of service.
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